CANCELLATION

We understand life happens, however in the event that you need to reschedule or cancel your appointment we ask for a 24 hour notice.

Cancellations with less than 24 hour notice may incur a charge of 50% of the service cost.

Should a client not arrive for a scheduled appointment without prior notification the full amount of the service cost will be charged to the client’s credit card.

 

PRODUCT RETURN

Salon/Spa- Any unopened items may be returned within 30 days for a full refund. After 30 days a Cassandra credit will be issued.

We regret that we cannot accept returns of any opened makeup or skin care .

Slightly used hair and nail care may be exchanged or returned for a Cassandra credit.